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Service Level Agreement

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Last updated: 2026-08-10 10:02:28
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1. Service Level Agreement

2. Tencent Cloud's Disclaimer About the Information Security of the Data Encryption Feature

You must securely store your data encryption keys. The TencentDB service does not store your data encryption keys. This means that if you encrypt your data using the encryption feature of TencentDB and subsequently cannot decrypt the data, Tencent assumes no responsibility. Additionally, you can enable the Key Management Service (KMS). For the related Service Level Agreement, see the Key Management Service (KMS) Service Level Agreement.

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