FAQs

Release Notes

Partner Type and Level

Partner Platform Function Overview

Introduction to Channel Partners

Onboarding Process and Pre-Onboarding Preparation

Register As a Distributor or Reseller

Sign Up As a Second-Level Reseller

Contract Management

Become a Partner

Sign in to Partner Center

Account Management

Partner Information Management

Employee Management

Applying for an Electronic Authorization Letter

Account and Organization Information Management

Binding and Querying Customers

Unbind a Reseller Sub-Customer

Allocate and Reclaim Credit

View Customer Freeze Credit Limit

Sub-Customer Balance Warning

Freeze and Unfreeze a Sub-Customer Account

Configure Sub-customer Overdue Service Suspension Policy

Sub-Customer Migration

SVIP Management

SVIP Dashboard

Customer Product Scope Configuration

Customer Management

Bind and Review Second-Level Reseller

Viewing Sub-Customer Information of Second-Level Resellers

Allocate Voucher Amount

Reseller Management

Voucher Management (Reseller, First-Level Reseller)

Voucher Management (Second-Level Reseller)

Sub-Account Discount Management

Sharing Saving Plan

Business Discount

Managing Reseller

Customer Bill Management

Customer Uncredited Charge Projection

Customer Order Management

Level-2 Reseller Bill Management

Bill Field Description

Bill level

Expense Management

Policy Performance Breakdown

Statement

Querying Policy Products

Commission Management

Tencent Cloud International Data Processing Agreement (with Distributors)

Tencent Cloud Second-Level Reseller Terms and Conditions

Tencent Cloud International Data Processing Agreement (with Second-Level Resellers)

Tencent Cloud Partner Program Terms and Conditions

TENCENT CLOUD VOUCHER TERMS AND CONDITIONS

Tencent Cloud International Data Processing Agreement  (with Resellers)

Customer Data Transfer Statement

Agreement Management

User Guide (Reseller)

Invited to Bind as a Customer

Unbind Reseller

Credit Limit Management 

Voucher Management 

Frozen Account

Impact on Account Assets

Customer Service Suspension Rules

Product Purchase

Renewal Management

Customer Bill

Fields in Customer Bills

Store bills in COS buckets

FOCUS Billing Fields Description

Bill Management

Cost Explorer

Budget Management

Uncredited Charge

Cost Management

Business

User Guide (Customer)

Partner Academy Guide

Becoming an MSP

Becoming a CSP

Tencent Cloud International Partner Academy Privacy Notice

PRIVACY POLICY MODULEKNOWLEDGE PARTNER

Tencent Cloud International Partner Academy Program Terms Of Service

Tencent Cloud International Partner Academy Application Form Sample

User Guide (Partner Academy)

CAM Overview

Preset Policies

CAM-Supported APIs

Access Management

Security and Compliance

History

Introduction

API Category

Request Structure

Common Params

Signature v3

Signature

Responses

Making API Requests

QueryVoucherAmountByUin

QueryVoucherListByUin

DescribeCustomerUin

GetCountryCodes

QueryVoucherPool

CreateAccount

DescribeCustomerInfo

QueryAccountVerificationStatus

QueryInvitationInfo

SendVerifyCode

CreateAndSendClientInvitationMail

QueryPendingClientsV2

ApproveClientApply

GetTradeConfigList

QueryT1IndirectCustomersDetail

QuerySubAgentsDetailV2

ApproveSubAgentApply

QueryPendingSubAgentsV2

Customer Management APIs

QueryCreditByUinList

AllocateCreditPool

AllocateCustomerCredit

ForceQN

QueryCreditAllocationHistory

QueryCustomersCredit

QueryDirectCustomersCredit

QueryPartnerCredit

Credit Management APIs

ModifyClientRemark

QueryCustomerBillingQuota

Agent APIs

DescribeBillSummary

DescribeBillDownloadUrl

DescribeCustomerBillDownloadUrl

DescribeCustomerBillDetail

DescribeCustomerBillSummary

DescribeBillDetail

DescribeCustomerBillDetailByDay

DescribeBillSummaryByPayMode

DescribeBillSummaryByProduct

DescribeBillSummaryByRegion

QueryPolicyProductListByCode

Bill Management APIs

DescribeCustomerVoucherList

DescribeCustomerVoucherUsageDetails

DescribeCustomerOwnVoucherUsageDetails

DescribeCustomerOwnVoucherList

Voucher Management APIs

DescribeRebateDownloadUrl

Commission Management APIs

DescribeCustomerOwnCostExplorerSummary

DescribeCustomerOwnCostExplorerFilter

Cost Management APIs

Data Types

Error Codes

API Documentation

Partner Onboarding

End Customer Relationship Management

Credit Management

Vouchers

Purchase Transactions

Discount Management

About Bills

Organization Management

Contact Us

Glossary

Become Partner

https://www.tencentcloud.com/document/product/1085/42844

Become End Customer

https://www.tencentcloud.com/document/product/1085/60293

https://www.tencentcloud.com/document/product/1085/71835

This section introduces the process for becoming a partner. You can refer to the process description to complete your onboarding.

Onboarding Process and Preparation

https://www.tencentcloud.com/document/product/1085/44080

This platform integrates partner and reseller operations, providing partners with unified data and process management capabilities to ensure a smooth-running business.

Partner Platform Feature Overview

https://www.tencentcloud.com/document/product/1085/74277

This section introduces the partner onboarding process and platform features, helping you get familiar with the service.

This section describes how to manage employee information in the console. You can implement role-based access control through operations such as adding users and configuring roles.

https://www.tencentcloud.com/document/product/1085/52162

This section describes how to bind, query, and unbind your end customers, as well as manage their credit limits and set alerts in the console.

https://www.tencentcloud.com/document/product/1085/43043

Distributors can invite and review second-level resellers, and manage their credit limits and voucher quotas in the console.

Distribution Management

https://www.tencentcloud.com/document/product/1085/51299

This section describes how to issue vouchers and set discounts for your end customers (including indirect end customers) in the console.

Sales Management

https://www.tencentcloud.com/document/product/1085/57236

This section describes how to view orders and billing data for cloud services purchased or activated by your end customers in the console. You can also query daily unbilled cost forecasts for their postpaid monthly-settled products.

https://www.tencentcloud.com/document/product/1085/48339

This section describes how partners can perform operations such as customer management, sales management, reseller management, and billing management in the console.

This section describes how an invited customer can be bound as a reseller's end customer.

Accepting an Invitation to Become an End Customer

This section describes how an end customer can proactively unbind from a reseller.

Unbinding an End Customer from a Reseller

https://www.tencentcloud.com/document/product/1085/74023

This section describes how to view credit limits, set alerts, and check voucher usage in the console.

https://www.tencentcloud.com/document/product/1085/48344

This section describes how to view your billing data generated from using cloud services in the console.

Billing Management

https://www.tencentcloud.com/document/product/1085/48349

This section describes how end customers can perform operations such as viewing account information, managing bills, and managing costs.

User Guide (End Customer)

International Partners

tencent cloud

International Partners

FAQs

Help and Support